This notice explains the data Super Mail Hub processes to operate accounts, mailboxes, sending, support, and billing. It should be read before using the service.
We process account and workspace details, authentication records, verified domains, mailbox configuration, messages and attachments handled by the service, sending and delivery events, support requests, and purchase references. PayPal processes payment credentials; Super Mail Hub stores the references and status needed to manage paid access.
Data is used to provide and secure the service, route and deliver email, enforce plan limits, prevent spam and abuse, answer support requests, manage billing, and diagnose reliability problems. We do not sell customer data or use message content for advertising.
Access is limited by role and workspace. Operational records and messages are retained according to the active plan, mailbox retention rules, security needs, and legal obligations. Spam and Trash are automatically removed after their published retention period.
Infrastructure, malware scanning, DNS, and payment providers may process the minimum data needed for their function. Where those providers process data across borders, we use their documented safeguards and appropriate contractual protections where applicable.
Workspace owners can manage mailboxes, forwarding, domains, and subscriptions in the product. Contact support to request access, correction, export, or deletion where applicable. Some records may be retained when required for security, abuse prevention, payment disputes, or law.
We use tenant boundaries, scoped credentials, malware scanning, transport security, and operational controls to protect data. No internet service can promise absolute security. We will date and publish material changes to this notice before they take effect.
Effective September 29, 2026. Privacy questions and data-rights requests can be submitted through the public Contact page; choose Product support and include the account or workspace concerned, but never send a password or recovery code.