These terms describe account responsibilities, acceptable use, subscriptions, service limits, and enforcement. Review them before creating a production workspace.
You must provide accurate account information, protect credentials, and have authority to use every domain, sender identity, and payment method connected to the workspace. You are responsible for activity performed with your users and mailbox passwords.
Super Mail Hub provides private, user-operated business mailboxes for ordinary correspondence. Use the service only for genuine conversations with people and organizations you know, or who initiated or requested the communication. Spam, deceptive or unlawful messages, harmful content, and messages to purchased, scraped, rented, or non-consenting contacts are prohibited. Attempts to bypass service safeguards are prohibited.
Published plans define price, capacity, access term, and any discount. PayPal presents the total before purchase. Paid access does not renew automatically: reminder emails are sent before expiry and the customer can purchase another term. After expiry, mailbox access is locked while data is preserved for at least 30 days. A first annual or multi-year purchase is eligible for a full change-of-mind refund when requested within 14 calendar days and the service has not been materially used. Payments are otherwise non-refundable except where required by law or when a material service failure qualifies for a refund. Statutory consumer rights always take priority.
Mailbox, domain, storage, and responsible-use safeguards are enforced to protect customers, recipients, reliability, and sender reputation. Delivery to a receiving server or inbox is not guaranteed because remote providers, DNS, content, reputation, and recipient behavior are outside the platform’s control.
We may restrict sending or suspend accounts for abuse, security risk, non-payment, legal requirements, or material breach. Where safe and practical, the workspace will show the reason and available recovery path. Serious abuse may require immediate action.
The service is provided subject to maintenance, network failures, and third-party dependencies. Customers should keep independent copies of critical data and test their recovery procedures. To the maximum extent permitted by law, Super Mail Hub is not responsible for indirect or consequential loss caused by factors outside its reasonable control. Nothing in these terms limits rights or liabilities that cannot legally be limited.
Effective September 29, 2026. Questions about these terms, billing, or cancellation can be submitted through the public Contact page. Statutory consumer protections remain unaffected.